Privacy Policy

Privacy Regulations of Global Virtual Assistant Solutions

We use a number of definitions in our Privacy Regulations that can be used in the singular or plural:

Cookie: a small file that is placed via an internet site on (the IP address of) your computer which records information about your visit to the Global Virtual Assistant Solutions internet site;

Regulations: these Privacy Regulations;

Privacy legislation: the Act Implementing the General Data Protection Regulation.

1. Explanation of the regulations

Global Virtual Assistant Solutions may not automatically process the data with which you provide it. Privacy legislation is intended to protect the privacy of persons. This legislation restricts the permitted use of your personal data by others. Under this Act, Global Virtual Assistant Solutions has the duty to its clients, business partners and subscribers, business partners and subscribers to:

  • inform them of the way in which and the purpose for which data are processed by
    Global Virtual Assistant Solutions;
  • state who is allowed to inspect the data
  • request permission to process certain data

Global Virtual Assistant Solutions considers your privacy important. That is why Global Virtual Assistant Solutions explains in these Regulations how it deals with your data, what the purpose is of its use, and for the processing of which data Global Virtual Assistant Solutions must explicitly request your permission.

2. The personal data Global Virtual Assistant Solutions uses and the purpose of such use

Global Virtual Assistant Solutions (may possibly) process your data if you are or will become a client of Global Virtual Assistant Solutions, if you visit the website, if you are of will become a business partner, if you register for newsletters from Global Virtual Assistant Solutions or get in touch with us via the contact form. If you are a client, Global Virtual Assistant Solutions collects the following personal data: name, address, email dress, phone number, a copy of the passport and credit card information. If you are a business partner or subscriber, Global Virtual Assistant Solutions collects your name and email address. These data enable us to:

  • finalise the contract clients, business partners and subscribers conclude with Global Virtual Assistant Solutions financially and administratively;
  • comply with our obligations as an employer;
  • provide our services;
  • reach clients, business partners and subscribers or interested parties if this is necessary;
  • develop/further optimise our services;

IP addresses/cookies

Global Virtual Assistant Solutions keeps IP addresses of clients, business partners and subscribers or prospective clients, business partners and subscribers who visit the website. These data enable us to:

  • record which internet site/internet pages you visit;
  • improve the functionality and contents of the website;
  • keep track of the subjects or applications in which prospective clients, business partners and subscribers are interested;
  • ensure that you do not constantly receive the same information;
  • improve the range of products.

3. Provision of personal data to third parties

Global Virtual Assistant Solutions does not provide any personal data to persons or businesses outside the Global Virtual Assistant Solutions organisation, unless:

  • this is required by a statutory provision;
  • this is necessary to perform a contract that Global Virtual Assistant Solutions has concluded with you;
  • you have given permission to do so.

4. Obligations/secured access/confidentiality/retention period

  • Global Virtual Assistant Solutions processes your personal data only in accordance with the law. This means, among other things, that the data are processed only for the purpose for which they are obtained and in a proper/careful manner in accordance with the law and these Regulations.
  • Your personal data can be inspected only by the staff of Global Virtual Assistant Solutions, unless stipulated otherwise in these Regulations. All your personal data are protected by Global Virtual Assistant Solutions against unauthorised access. The protection consists of:
    o having a personal password for each employee to log in to the digital system;
  • the staff of Global Virtual Assistant Solutions have a duty of confidentiality with respect to all personal data provided to Global Virtual Assistant Solutions;
  • Global Virtual Assistant Solutions has taken technical measures in accordance with the law to protect the system it uses against external data breaches;
  • your personal data are not kept longer than necessary for proper administration. Global Virtual Assistant Solutions uses a period of two years from the last invoice or provided services, after which the data are destroyed. The law may prescribe a different retention period. If this is the case, Global Virtual Assistant Solutions will adhere to the prescribed statutory retention period.

5. Your rights as a person concerned

  • right to information: the right to know which personal data of yours are processed and for what purpose;
  • right of inspection: the right to inspect and obtain copies of those data as long as this does not violate someone else’s privacy;
  • the right to correct, add to or delete data should this be necessary (right of correction and deletion). The right to request total or partial deletion of your data can be honoured only if the retention of the data is not of considerable importance to someone else and the data do not have to be retained pursuant to a statutory provision;
  • the right of opposition: the right to oppose the processing of your data in certain cases.

If you want to exercise your rights, you can state this by sending an email to info@globalvirtualassist.com. If your request is rejected, the reason why will be explained to you. A reason can be that your file contains information that is or can be important for others. You will receive notice from Global Virtual Assistant Solutions within one month from receipt of your request.

If you have a complaint about how your personal data are processed, you can also contact Global Virtual Assistant Solutions and Global Virtual Assistant Solutions will attempt to reach a solution together with you.

Do you have (other) comments/questions/suggestions? You can also contact us in writing for this.

Global Virtual Assistant Solutions will of course also deal confidentially and carefully with personal data provided in this context.

Our current contact details can be found on the Global Virtual Assistant Solutions website.

Privacy Regulations of Global Virtual Assistant Solutions Version July 2018.