Terms of Service

Last updated: 1 November 2026

1. Who we are

These terms apply to services from Global Virtual Assist ("we", "us"). You can reach us at hello@globalvirtualassist.com.

2. The service

We provide remote virtual assistant support for everyday online tasks, as described on our website. You send tasks by email and we work through them in the order received.

We may decline a task that is unlawful, unsafe, or outside the services we offer, and we will tell you if we do.

3. Plans and payment

We offer a 72-hour trial and plans of 1 month, 3 months, 6 months and 1 year, at the prices shown on our pricing page. Stripe processes all payments.

Each plan is a single payment for a fixed period, starts on the day you pay, and does not renew automatically.

4. Fair use

Plans are for your own personal or business tasks and cannot be shared or resold. We may limit the volume of work where it goes beyond reasonable use of the plan you bought.

5. Your responsibilities

Give us clear instructions and the information we need to do the task.
Only share accounts, data and materials that you have the right to share.
Review our work before relying on it, especially before anything is published or sent in your name.

6. Confidentiality

We keep the information you share with us confidential and only use it to deliver the service, unless the law requires otherwise.

7. Refunds

Refunds are covered by our refund policy.

8. Liability

We take reasonable care in our work. To the extent the law allows, our total liability for any claim is limited to the amount you paid for the plan concerned, and we are not liable for indirect losses. Nothing in these terms limits rights you have by law as a consumer.

9. Changes

We may update these terms from time to time. The version on this page when you buy a plan applies to that plan.